Oct 17, 2024
Highlands Quality Climate Control: Pioneering Comfort Solutions Since 1985
A Legacy of Excellence in HVAC and Plumbing
Highlands Quality Climate Control has been a cornerstone of the heating, ventilation, and air conditioning (HVAC) industry since its inception in 1985. Founded by John and Mary Highland, this family-owned business has grown from a small local operation to a regional powerhouse in comfort solutions.
The Early Years
In the mid-1980s, the HVAC industry was undergoing significant changes with the introduction of more energy-efficient systems and stricter environmental regulations. John Highland, a seasoned HVAC technician, recognized the need for a company that could provide expert service while staying ahead of these industry trends.
With Mary’s business acumen and John’s technical expertise, Highlands Quality Climate Control was born. The company started as a two-person operation, offering residential HVAC repairs and installations in their local community.
Expansion and Innovation
As the company’s reputation for quality service grew, so did its scope of operations. In the 1990s, Highlands Quality Climate Control expanded its services to include:
- Commercial HVAC systems
- Plumbing services
- Indoor air quality solutions
- Energy efficiency consultations
This diversification allowed the company to weather economic downturns and capitalize on new market opportunities. By the turn of the millennium, Highlands had become a one-stop shop for all climate control needs in both residential and commercial sectors.
Commitment to Education and Training
One of the hallmarks of Highlands Quality Climate Control has been its unwavering commitment to ongoing education and training. The company established the Highlands Technical Institute in 2005, an in-house training facility that ensures all technicians are up-to-date with the latest industry standards and technologies.
This focus on expertise has not only improved service quality but has also positioned Highlands as a thought leader in the HVAC and plumbing industries. The company regularly participates in industry conferences and has been featured in trade publications for its innovative approaches to climate control solutions.
Embracing Technology
In recent years, Highlands Quality Climate Control has been at the forefront of integrating smart home technology with traditional HVAC and plumbing systems. The company’s “SmartComfort” line of products, launched in 2015, allows homeowners to control their entire home environment from their smartphones.
Looking to the Future
As Highlands Quality Climate Control celebrates over three decades in business, the company continues to evolve. With a focus on sustainability and energy efficiency, Highlands is well-positioned to meet the challenges of climate change and increasing energy costs.
The second generation of the Highland family, now at the helm, is committed to maintaining the company’s reputation for excellence while pushing the boundaries of what’s possible in home and business comfort solutions. With a team of over 200 employees and a service area covering three states, Highlands Quality Climate Control stands as a testament to the power of expertise, innovation, and unwavering commitment to customer satisfaction in the HVAC and plumbing industry.
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